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Topic: Ts & Cs

What if my labels are damaged or not what I ordered?

We reserve the right to rectify defective work by reprinting and shall not be liable to refund.

If we offer to replace, you must accept such an offer unless you can show clear cause for refusing to do so.

If you do opt to have work re–done by a third party, without reference to us, you automatically revoke your right to any remedy from us.

All defective work must be returned to us before replacement. If the subject work is not available we will assume that it has been accepted and no replacement will be provided.

Refunds will take 3 to 4 working days to complete once Loadzalabels has agreed to refund. This cannot be completed any faster.


Please note that a 5% charge of the total value of the original order, plus a £10.00 charge to cover administration costs may be applied if pre–press or artwork origination work has been carried out on an order, only to be cancelled after said work has been completed.

Any additional costs incurred for work already carried out up to the date of cancellation may also be charged for and deducted before any refunds are made.